General Information

We are a patient-friendly hospital and aim at providing quality healthcare services to our patients. Our medical services and treatment options, and the facilities and amenities that we provide to our patients are pocket-friendly and are at par with the present industry standards.

Outpatient Care Services

  • Well-equipped, centrally air-conditioned consulting rooms.
  • Separate waiting areas for each consulting room: to maintain patient & visitor comfort as well as privacy.

Outpatient Care Services

  • Standard multi-function beds including ICCU beds ensuring inpatient comfort.

Critical Care Services

  • Accident and Emergency Centre: a state-of-the-art level 1 trauma centre, equipped to handle mass casualty.
  • The laboratory and diagnostic services is strategically located in proximity to Accident and Emergency Care Centre in order to ensure swift patient movement.

Corporate

Mediversal Hospitals provides different types of health management plans designed to suit various kinds and sizes of organisations. Keeping main focus on disease prevention and wellness check-ups, Mediversal has emerged as a key player in the corporate health care sector. We have collaborated with over 200 leading corporate organisations across all segments of industry.

Corporate Services

  • Customized preventive health check-ups
  • Wide range of outpatient facilities
  • Consultation across all specialties
  • Inpatient facility
  • Priority admission
  • Choice of rooms
  • Multi-cuisine service

Insurance

While most health insurance policies offer cashless hospitalization facility and route your policy through a Third Party Administrator (TPA), it is advisable to be familiar with various terms and conditions provided by these insurance companies.

What is the pre-authorization procedure for planned hospitalization?

The pre-authorization procedure involves the following steps

  • Meet with the Corporate & Insurance Help Desk at the hospital.
  • At the Corporate & Insurance Help Desk, show the original health Insurance card issued to you by your TPA. You will also need to show a photocopy of the ID proof issued by a government authority, such as a PAN card, driving license, voter ID card, etc.
  • Next, collect the pre-authorization forms pertaining to your TPA.

Patient Rights & Responsibilities

Patients’ Rights

Exercise these rights without regard to sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation or marital status, or the source of payment. You have the right to:

  • Expect considerate and respectful service from the hospital
  • Respect your personal values and beliefs.
  • You have the right to come with an attendant or your family physician while taking admission to the hospital
  • Know the name of the physician, who has primary responsibility for coordinating your care and also know other medical assistants assigned to serve yo

Patients’ Responsibilities

As a patient receiving care, it is your responsibility to:

  • Providing accurate information about your health, including your present condition, past illnesses, past hospitalization history, present medications, or any relevant matters that pertain to your health.
  • Providing correct information about your name and address
  • Ask questions when you do not understand what the doctors or other members of the healthcare team inform you about the diagnosis or treatment.
  • Abide by all rules and regulations laid out by the hospital management.
  • Comply with the “No smoking” policy.
  • Comply with the visitors policies to ensure the rights and comfort of all patients.

Call us

0612-3500010

0612-3500011

+918102921284

9608600375
(for North East and North Bengal enquiries)

Mail us

info@mediversal.in